Patient GPS Services
You can use a map or GPS to find your way through unfamiliar areas, so why not get some help to steer you through unfamiliar medical terrain?
That’s where we come in. Patient GPS navigates patients—and their caregivers—through the medical maze.
Patient GPS serves the NYC metropolitan area. As independent patient advocates, we are not beholden to any physician or hospital. We work for YOU, with only your needs and best interests in mind. Through our understanding of medicine and the health care industry, we can help steer you in the right direction and ease your mind during your medical treatment.
No matter what your medical situation is, we believe you should always be your own best advocate. Patient GPS is passionate about giving you a voice and helping you take control of your health. We can educate you so that you understand your disease and how it can be treated. We can guide you throughout your treatment and help you over any hurdles along the way. We can empower you to speak up and be heard by your health care providers.
Patient GPS specializes in working with cancer patients but we are happy to work with anyone who needs our help and support in getting their medical needs met.
Patient GPS provides a wide variety of healthcare navigation services, including:
- Full explanations of your diagnosis, medical terms, how medications work, what causes side effects, what to expect from treatment
- Research on diseases, medications, surgical procedures, treatment options, and side effects
- Research on physicians if you wish to get a second opinion
- Assistance with obtaining your medical records, lab results, etc.
- Helping to coordinate your care among different doctors and treatment facilities
- Guidance on compiling and maintaining a complete medical file for yourself
- Information on physicians, specialists, facilities, etc.
- Support and education regarding your rights as a patient
- Suggestions on communicating effectively with your physician and medical office staff
- Insight into how medical offices and facilities work—what they can and can’t do
- Attendance at medical appointments to take notes, ask questions, and coordinate next steps
- Hospital bedside visits, helping to keep patients and their loved ones informed about in-patient treatment
- Advocacy and support when you are having difficulty in getting your medical needs met
Patient GPS complies with all requirements of the Health Insurance Portability and Accountability Act (HIPAA). All information provided to Patient GPS is stored on an encrypted data storage system to protect your privacy.